Skip to content
790pub App / Mobile
ACCOUNT TERMS

790pub Terms and Conditions

These terms set out the rules that apply when you open and use a 790pub account in the Philippines or any eligible region where local law permits access. Read them before you start — they explain what we expect from you, what you can expect from us, and how to reach us if something needs to be sorted out.

  • Applies to all account holders
  • GCash & Bank Transfer covered
  • Contact support anytime
  • Live casino and slots
POLICY POSTURE

How These Terms Work on Your Account

Using your 790pub account means you have read and accepted these terms in full. That acceptance happens at registration and again each time you access the account after a material update to this document. We will post notice of significant changes inside the account dashboard before they take effect — the current version is always the one shown there after you log in. Access to 790pub is subject to local law in the Philippines. Where local law does not permit participation in online gaming, you must not open or use an account. We rely on you to confirm that access is permitted under the law of the region where you are located. Nothing in these terms constitutes a legal opinion on your eligibility — that responsibility rests with you. Payment activity on your account — including top-ups via Coins. ph and Bank Transfer confirmations — is recorded in your transaction history. Those records are the reference point if a payment question arises. We handle account transactions only through the payment methods shown in your account settings; we do not process payments through any channel not listed there.

  • Coins. ph top-up records in transaction history

  • Bank Transfer confirmations viewable in-account

  • Account dashboard shows current policy version

  • Access subject to local law in eligible regions

WHAT IS COVERED

What These Terms Apply To

These terms govern specific areas of your relationship with 790pub. Understanding the boundary between what is inside scope and what is not helps you know where to direct a question.

  • Account Access

    Covers registration, login, account security and session continuity across mobile and browser. Any action taken under your account credentials is treated as your action. You are responsible for keeping your login details private and for logging out on shared devices.

  • Transactions

    Covers deposits and withdrawals processed through methods listed in your account — currently Coins. ph and Bank Transfer. Each transaction is recorded with a reference number visible in your history. Disputes about recorded amounts should be raised through the support contact shown on this page.

  • Site Content

    Covers games, odds, live dealer tables and sportsbook markets made available through the 790pub lobby. Content availability may vary by region based on local law. We do not guarantee that any particular game or market remains available at all times.

  • Third-Party Services

    Coins. ph, Bank Transfer providers and any other external service you use to fund your account operate under their own terms. We have no control over those external processes. Queries about a Coins. ph wallet or bank transaction that did not reach your 790pub account should be raised with that provider first.

YOUR ACCOUNT CHOICES

Actions Available to You Under This Policy

You have several practical ways to manage how your information is held and used. These are not abstract rights — each one maps to a step you can take through the account dashboard or by contacting support directly. Your transaction history is visible after login. It shows every deposit, withdrawal and balance movement on your account in date order. If a record looks incorrect, open a support request and quote the transaction reference shown in the history — that number is what our team uses to pull the full record on our side. You can update most account details — email address, phone number, preferred contact method — from the account settings page. Identity details attached to a verified account cannot be changed without support review; contact us to start that process. If you want to close your account, send a written request through the support channel; we will confirm receipt and process it within the period shown in the closure acknowledgement.

  • Review Your Records

    Your full transaction history is available after login, sorted by date. Each entry includes a reference number, amount and payment method — Coins. ph or Bank Transfer — so you can match it against your own receipts.

  • Correct Account Details

    Contact and notification preferences can be updated in account settings. For changes to identity-verified fields, raise a support request with your account email and the detail you need corrected.

  • Raise a Policy Question

    If any section of these terms is unclear, send your question through the support contact on this page. Quote the section heading so our team can give you a direct answer rather than a general response.

  • Request Account Closure

    A written closure request sent to support will be acknowledged with a confirmation and a processing timeline. Pending withdrawals must clear before the account is closed; the acknowledgement will tell you the current state.

REACH US DIRECTLY

Contact Us About These Terms

If a question about these terms — account access, a transaction record, or a policy section — needs a direct answer, here is where to reach us. All policy and account queries are handled by the same support team.

  • Live Chat

    Open the chat widget from any page in the lobby while logged in. Paste your transaction reference number or the policy section heading into the first message so the agent can pull the right record straight away.

  • Email Support

    Send your query to the support address shown in the Help section of your account settings. Include your registered email address and a brief description of the issue — policy questions, account corrections and transaction disputes are all handled here.

  • Account Help Centre

    The Help section inside your account dashboard lists common policy questions and the steps to resolve them. Check there first; many account and payment questions — including Coins. ph top-up status and Bank Transfer confirmation — have a documented resolution path.

HOW WE HANDLE THIS

Data, Cookies, Security and Retention

These four areas sit at the core of how we manage your account data under these terms. Each one has a clear process you can verify or act on.

  • Data Handling

    Account data — registration details, transaction history, session records — is held only as long as needed to operate your account and meet our obligations under applicable law. You can request a summary of the data held on your account through the support contact on this page.

  • Cookies

    We use cookies to keep your session active across pages and to remember your lobby position so your next visit picks up where you left off. Cookie preferences are shown in the banner that appears on your first visit; you can adjust them at any time in your browser settings.

  • Account Security

    Your account is secured by your login credentials. We will never ask for your password by email, chat or phone. If you receive a message asking for your credentials, do not respond — report it to support immediately using the contact details shown above.

  • Retention and Deletion

    Transaction records are kept for the period required by applicable law, even after an account is closed. Other account data is removed on closure unless we are required to retain it. The closure acknowledgement will specify what is retained and for how long.

TERMS FAQ

Common Questions About These Terms

These questions come up regularly when account holders read through the policy. Each answer points to the specific step or contact path that applies.

Do I have to accept these terms every time I log in?

No. Acceptance happens once at registration and again if we post a material update. When an update is posted, a notice appears in your account dashboard before the new terms take effect. Continuing to use the account after that date means you accept the updated version.

Where can I see the current version of these terms?

The version shown on this page is the current one. The account dashboard also displays a link to the active terms after login. If the version shown here and the one in your dashboard ever differ, the dashboard version applies — contact support to flag the discrepancy.

What happens to my Coins. ph or Bank Transfer record if I dispute a transaction?

Every payment is logged with a reference number in your transaction history. Open a support request and quote that number. Our team will pull the corresponding record on our side. For amounts that left your Coins. ph wallet or bank account but did not reach your 790pub balance, contact that payment provider first with your transfer receipt.

Can I change the email address on my account?

Yes. Contact and notification details can be updated in account settings. Your registered email is linked to account security, so the change will require verification steps shown in the settings page at the time you make the request. Follow those steps exactly as displayed.

How do I close my account?

Send a written closure request through live chat or email support. Include your registered email address. You will receive an acknowledgement with the processing timeline. Any pending withdrawal must clear first — the acknowledgement will show the current state of your balance.

Do these terms apply if I access 790pub from outside the Philippines?

Access is subject to local law wherever you are located. If the law in your current location does not permit participation in online gaming, these terms do not override that — you must not use the account from that location. Eligibility is always governed by the law of the region where you are, not where this service is made available.