App / Mobile
Got a question about your 790pub account, a pending Bank Transfer, or how to get back into the lobby from your phone? You're in the right place. This page covers the questions we hear most — from first login to completed withdrawal — so you can find the answer and get back to what you were doing. Access to 790pub depends on local law and is available where eligible.
Before diving into specific questions, here is a quick picture of how 790pub is set up — the four things that shape almost every answer on this page. Whether your question is about your wallet balance, a game you cannot find, or a support message you sent, these four elements are where the answer lives. Each one is accessible from your account once you are logged in.
Your account wallet covers every area of the lobby — slots, live tables, sportsbook. You do not hold separate balances for different game types. Deposits via Coins. ph or Bank Transfer land in the same wallet you use across all categories.
The lobby is built so your last position is where you return to. Open 790pub on your phone browser after a break and the lobby loads where you left it — no separate app download required to get the same experience.
790pub processes top-ups through Coins. ph inside the account flow and accepts Bank Transfer confirmations you can screenshot for your records. Both are visible in your transaction history after the payment is processed.
When something is unclear, the support routes listed in your account are the right place to start. Response times vary, but you can track open queries from the same account panel where you submitted them.
This FAQ is organized around the questions that come up most after account creation — not a catch-all page, but a focused set of answers about the things you actually need to do: log in from a new device, check a Coins. ph top-up that has not reflected yet, find where a game like Bingo Turbo or Tongits Joker sits in the lobby, or reach support when a Bank Transfer confirmation is taking longer than expected. Each answer points to the specific part of your account where you resolve the issue, rather than describing the platform broadly. If your question is about eligibility, the answer is consistent throughout: access to 790pub is subject to local law and is available only in eligible regions. For payment questions, the two verified rails are Coins. ph and Bank Transfer — those are the ones referenced in every answer below. If you are looking for a question not listed here, the support route in your account dashboard is the fastest path to a specific answer.
These structural facts are what most FAQ answers refer back to. Knowing them saves you from opening a support query for something the lobby already shows you.
2 Payment Rails
6 Game Categories
English (PH)
3 Support Routes
If the FAQ below does not cover your specific situation — a Coins. ph reference number that is not matching, a Bank Transfer that reflects on your bank but not your wallet, or an account verification step you are stuck on — these are the three ways to reach the team. All three routes are listed inside your account dashboard after you log in, so the contact details are always current.
The chat widget is accessible from the account dashboard once you are logged in. It is the fastest route for account access questions, wallet balance queries and anything related to a Coins. ph top-up that has not posted yet.
For Bank Transfer confirmations, identity verification documents or any query where you need to attach a screenshot, email is the right channel. The address is shown in your account's help panel — use the same email registered to your account when you write in.
The help panel inside your dashboard logs every query you have submitted and shows the current status. If you sent a message and have not heard back, check here first before sending a second message — duplicates slow down the queue.
FAQ pages go stale fast when the platform underneath them changes. Here is how we keep the answers on this page connected to what you actually see in the account — not to what the platform looked like six months ago.
Every answer on this page is written against the actual account steps — the fields, the confirmation screens and the transaction history your wallet shows. If the flow changes, the answer is updated to match. We do not describe steps that no longer exist.
Only Coins. ph and Bank Transfer are named in payment answers because those are the rails 790pub has verified for Philippines deposits and withdrawals. We do not list a method in the FAQ unless it is live in your account payment screen.
You will not find made-up processing times, invented withdrawal limits or fabricated approval percentages on this page. Where timing depends on a third party — like a bank or Coins. ph — we say so and point you to your transaction record instead.
Access to 790pub depends on local law and the region your account is registered in. Where eligibility affects a specific FAQ answer, that condition is stated in the answer itself — not buried in a separate terms page you have to find separately.
Whether you are in the slots section loading Bingo Turbo, at the live casino table for Mega Sic Bo Live, or placing a bet on a PBA Philippine Cup Betting market, a few things never change — and understanding that saves a lot of confusion when a question comes up.
You log in once and your account covers slots, live casino and sportsbook. There is no separate login for each section. If you are having an account access issue, the fix in one area resolves it everywhere.
The wallet balance you see in the slots lobby is the same number shown in the sportsbook. A Coins. ph deposit posts to that single wallet — you do not need to transfer funds between sections before placing a bet or spinning a game.
Every deposit, withdrawal and game round — from a Jetpack Crash session to a Bank Transfer payout — appears in the same transaction history inside your account. One place to check regardless of which game category the activity came from.
Live chat, email and the in-account help panel cover questions from all three areas. You do not need a different contact for a slots query versus a sportsbook dispute. The support route in your dashboard applies to every part of the lobby.
These are the questions that come up most from accounts in the Philippines. Each answer points to the specific step or screen inside your account where you resolve the issue.
Open your transaction history in the account dashboard and check whether the deposit appears with a pending status. If it does, it is still being processed on the Coins. ph side. If nothing appears at all, note your Coins. ph reference number and contact support through live chat with that reference — it is the fastest way to locate the payment.
After sending a Bank Transfer, take a screenshot of your bank's confirmation screen showing the reference number and amount. If the deposit does not reflect in your wallet within the processing window your bank states, submit that screenshot through the email support route listed in your account help panel. The team matches it to your wallet using the reference.
Your account data — wallet balance, transaction history and settings — is tied to your account credentials, not to a specific device. Log in with the same email and password on any browser and everything is as you left it. The lobby layout may adjust to your screen size, but nothing is lost between devices.
Both are in the table games and bingo sections of the lobby, accessible from the main category bar after login. Use the category filter on the lobby page — it is faster than scrolling the full list. The filter labels are visible at the top of the game area on mobile and desktop.
Yes. Both methods are available from the withdrawal section inside your account. The withdrawal screen shows the current options and the fields you need to fill in for each. Your account may require identity verification before a withdrawal is processed — the verification prompt appears in the same withdrawal flow if it is still outstanding.
Access to 790pub depends on local law and is available only where eligible under local regulations. When you log in or attempt to register, the platform checks your region. If access is restricted in your area, you will see a message at that step. We do not hold eligibility information for specific cities or provinces outside of what the account screen displays.